Ward Nursing & OPD patient flow management
Overview
OPD stands for Out Patient Department.
This is where one consults a doctor according to their issues.
Out patient means patients who are not admitted to the hospital. These are basically synonymous to doctors chambers. It is the same as taking an appointment and visiting a doctors chamber, just here, the chambers are under the hospital banner and one takes the appointment, on reaching the hospital, from the reception, whereas you might have to take prior appointment while visiting a doctor in a chamber.
Eligibilty & Fees
Course Level : Healthcare Professionals
Course Fees : 6,950/-
Duration : 21 Days
MODULE-1
| SR NO. | COURSE CONTENT/MODULES |
|---|---|
| 1 | Philosophy and Objectives of the Ward Sister Course |
| 2 | Process and Functions of Management |
| 3 | Leadership Theories & Styles |
| 4 | To Do Lists – Remembering to Do All Essential Tasks, in the Right Order |
| 5 | Communicating Client Care Needs |
| 6 | Transactional Analysis |
| 7 | Principles and Methods of Observation |
| 8 | Medical Records Documentation |
| 9 | Responsibilities of Head Nurse |
| 10 | Drugs and their Usage (Drug Administration) |
| 11 | Sterilization |
| 12 | Hospital Waste Management |
| 13 | Infection Control |
| 14 | Standing Orders |
MODULE-2
| SR NO. | COURSE CONTENT/MODULES |
|---|---|
| 1 | Patient Flow |
| 2 | Principles of patient flow management |
| 3 | Waiting time for OP registration |
| 4 | Waiting time for Doctor Consultation |
| 5 | Waiting time for Diagnostics billing |
| 6 | Waiting time for Diagnostics |
| 7 | Total waiting time at various stages in patient flow process |
| 8 | Average waiting time at various stages in patient flow process |
Career Potentials
OPD means an Out Patient Department of a hospital. It is the section of the hospital where patients are provided medical consultations and other allied services.
It has following parts and services
- Consultation chambers where patients are provided medical, surgical or allied(physiotherapy, dietetics) consultation and expert opinion.
- Examination rooms where patients can be examined for any disease condition.
- Diagnostics which have radiology, pathology,microbiology and other diagnostic services and/or sample collection points
- Pharmacy which provides medications to the patients.
Sample Certificate
